No limited warranty is provided by EZDIYWORLD unless your EZDIYWORLD
Product ("Product") was purchased from an authorized distributor or
authorized reseller. Distributors may sell Products to resellers who then
sell Products to end users. Please see below for warranty information or
obtaining service. No warranty service is provided unless the Product is
returned to an authorized return center in the region where the Product was
first shipped by Ezdiyworld, which may have regional specific warranty
If your Product was purchased as a component integrated within a system by a
system manufacturer, no limited warranty is provided by EZDIYWORLD. Please
contact the place of purchase or the system manufacturer directly for
Please refer to the following warranty tables for basic product warranty
information. Depending on the type of sales transaction, product warranty
may differ from the general warranty information listed below.
Analog & IP Cameras
See Warranty Info
Cable Misc part
3 years warranty only valid for EZDIYWORLD accounts, not for 3rd party sales
All purchases through 3rd party sellers (Amazon, Ebay, etc..) have ONE YEAR
Contact who you purchased from directly to initiate a return.
The term of your limited warranty period shall commence on the purchase date
appearing on your purchase receipt from an authorized distributor or
authorized reseller and extends only for the period of time set forth in the
Proof of purchase shall be required to be eligible for this warranty and to
establish the commencement date of this warranty. In the United States, some
states do not allow limitations on how long implied warranties last, so the
above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE EZDIYWORLD
LIMITED WARRANTY. EZDIYWORLD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE
UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
EZDIYWORLD recertified products may consist of customer return units and may
be repaired. All products are tested and determined to meet EZDIYWORLD's
stringent quality standards before they are sold as recertified. Please note
that some recertified items may have marks, scratches, or other slight signs
All recertified products carry manufacturer's limited warranty of 6 months.
Return Material Authorization (RMA)
No Product may be returned directly to Ezdiyworld without first contacting
Ezdiyworld for a Return Material Authorization ("RMA") number. If it is
determined that the Product may be defective, you will be given an RMA
number and instructions for Product return. An unauthorized return, i.e. one
for which an RMA number has not been issued, will be returned to you at your
expense. Authorized returns are to be shipped prepaid and insured to the
address on the RMA in an approved shipping container. Your original box and
packaging materials should be kept for storing or shipping your Product. If
upon inspection of your returned Product Ezdiyworld suspects fraud or deems
such Product to be counterfeit, EZDIYWORLD may, in its sole discretion,
confiscate such Product or take such other actions as it deems necessary. To
request an RMA, please call (856)-733-0688.
Customers can purchase an extended warranty on eligible Ezdiyworld products
with less than a 3-year warranty. The maximum warranty period for these
products, including any warranty extension, cannot be longer than 3 years
from the date of purchase.
Ezdiyworld's limited warranty provides that, subject to the following
limitations, each Product will be free from defects in material and
workmanship and will conform to Ezdiyworld's specification for the
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT.
Ezdiyworld may elect which remedy or combination of remedies to provide in
its sole discretion. Ezdiyworld shall have a reasonable time after
determining that a defective Product exists to repair or replace a defective
Product. Ezdiyworld's replacement Product under its limited warranty will be
manufactured from new and serviceable used parts. Ezdiyworld's warranty
applies to repaired or replaced Products for the balance of the applicable
period of the original warranty or ninety days from the date of shipment of
a repaired or replaced Product, whichever is longer.
Limitation of Damages
EZDIYWORLD'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT
EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES
EVEN IF EZDIYWORLD CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE
PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, EZDIYWORLD WILL
NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN
EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY
GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE
INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF
LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY
PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION,
TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF
PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT
LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
EZDIYWORLD will have no liability for any Product returned if
EZDIYWORLD determines that:
The product was stolen from EZDIYWORLD.
The asserted defect:
Is not present
Cannot reasonably be fixed because of damage occurring when the
Product is in the possession of someone other than EZDIYWORLD
Is attributable to misuse, improper installation, alteration
(including removing or obliterating labels and opening or removing
external covers (unless authorized to do so by EZDIYWORLD or an
authorized Service Center)), accident or mishandling while in the
possession of someone other than EZDIYWORLD.
The Product was not sold to you as new.
The product was not used in accordance with EZDIYWORLD specifications
The product was not used for its intended function (for example, desktop
drives used in an Enterprise environment).
Additional Limitations on Warranty
EZDIYWORLD’s warranty does not cover Products which have been received
improperly packaged, altered, or physically damaged. Products will be
inspected upon receipt.